Dear Valued Client
We are happy to announce that Healthwinds has reopened and is offering Massage Therapy treatments, manicures, pedicures and waxing services.
We want you to know that your safety and that of our team remain our top priority. Therefore, we have made substantive additions and changes to our health and safety initiatives. We want to assure you that none of these changes will affect the quality of treatment that you have come to expect from us. However, they will have an impact on some of our complementary amenities.
For now, the Public Health and Safety guidelines require us to close our steam rooms and change facilities. We have also had to remove our tea bar and infused waters. Our sitting room will now only accommodate four people at one time and will not be available for extended relaxation before and after your appointment.
As of July 7, 2020 all staff, customers and visitors are required to wear a mask or face covering upon entering and remaining within the facility. Hand sanitizers will be available at the entrance to use upon arrival and throughout the spa for your use.
Prior to arriving for your appointment, we will have you complete a pre-screening questionnaire. It asks if you have travelled recently or are experiencing any symptoms such as a cough, fever, short-ness of breath, sore throat, runny nose or feeling unwell. If you have any of these symptoms we will not be able to offer you the treatment. We ask that you arrive 5 minutes prior to the start of your appointment time and if you like you can bring a filled water bottle.
During this time our 24 hour cancellation policy will be suspended for health related matters only. As we are limited to a minimum number of clients each day, we ask that you notify us as soon as possible, if you should feel unwell.
Physical distancing requires us to have fewer people in the spa at any given time.We know many of you are anxious to return and we will do our best to accommodate you.
If you have any questions, please feel free to contact us at 416488–9545.
We are looking forward to seeing all of you soon.
Our Best to you.